Frequently Asked Questions

What is derived?
Derived indices consist of asset prices generated from real-world and simulated markets and indices, with little to no influence from real-world events. You can trade from a variety of derived indices, including synthetic indices, derived FX indices, and baskets.
What are stock indices?
Stock indices measure the value of a group of companies in the stock market. This allows investors to see how a particular set of assets is performing.
What are commodities?
A commodity is either grown or produced naturally in the environment, such as agricultural products, livestock, crude oil, and precious metals like gold and silver.
What is Forex?
Foreign exchange, or forex, is the global market of the world’s currencies, where the values of different currencies are pitted against each other in the form of forex pairs, such as EUR/USD, AUD/JPY, etc. The forex market determines the exchange rates of each currency.
How long does verification take?
We’ll typically take 1-3 business days to review your documents and will inform you of the result via email once it’s done.
Why are my documents declined?

We may decline your verification documents if they are insufficiently clear, invalid, expired, or have cropped edges

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